Contact CosyHabitat
Have a question about a custom pet plush, needle felted pet portrait, photo pillow, or memorial keepsake? Send us your order question and pet photo notes, and we will help you choose the right custom gift.
What to include
- Your order number, if you already placed an order.
- The product name you are interested in.
- Clear pet photos from the front and side when possible.
- Notes about fur color, markings, collar, pose, or memorial details.
Response time
We normally reply within 1-2 business days. During busy gift seasons, custom order replies may take a little longer because we review photos and personalization details carefully.
Custom order support
If you are choosing a gift for a dog owner, cat owner, or someone grieving a pet, tell us the occasion and deadline. We can recommend the most suitable plush size, wool felt style, or memorial keepsake format.